Refund & Return Policy
At Digital Dynamov, we strive to provide high-quality products and customer satisfaction. If you are not completely satisfied with your purchase, you may request a return or refund under the conditions below.
🔁 Returns
We accept returns for both defective and non-defective products.
- Return window: 7 days from the date of delivery
- Item must be unused, in original packaging, and in the same condition as received
- Proof of purchase is required
🚚 Return Process
To initiate a return, please contact us at:
📧 Email: Vickysolution111@gmail.com
After approval, you will receive instructions on how to return your item.
Customers are responsible for return shipping costs.
💰 Refunds
Once we receive and inspect your returned item:
- We will notify you of the approval or rejection
- If approved, your refund will be processed within 5–7 business days
- Refund will be issued to the original payment method
❌ Non-Returnable Items
- Used or damaged items (not due to our fault)
- Items returned after 7 days
⚠️ Damaged or Defective Products
If you receive a damaged or defective product:
- Contact us within 48 hours of delivery
- Share clear photos/videos for verification
We will offer a replacement or full refund.
📞 Contact Us
For any questions regarding returns or refunds:
Thank you for shopping with Digital Dynamov!